TikToc services

Ad campaigns can take 5-7 business days to be completed. This timeframe is considered from the time all required assets (videos, etc.) are provided to our team (not from the time the order is placed to MisBiz Pro, or from the time the onboarding documents are completed in the dashboard).

Both are charged on the same day when purchasing the service. For PPC campaigns, there is usually a 1-week gap from the day you purchase the campaign, to the day it actually goes live. This is the time it takes for our team to build out the entire campaign for our clients and for it to be approved. So, for your second month's recurring payment we delay that, so you get the full month of service for your month one's payment. So, as an example, if you purchased services on the 1st of the month, you would pay for both the setup fee and month one's service fee. Then, if we finish the campaign buildout on the 14th of the month (2 weeks later), your second month's maintenance payment would be billed a month after that, a month apart from the initial day the campaign went live.

For an active campaign, each revision request can take up to one business day depending on the request. This means that if a request is submitted within business hours (but not towards the end of the business day), then the request should be completed the following business day. If the request is received outside of business hours (even if it's on the business day), the request may take up to the day after the following business day to complete.

All instructions for providing access will be provided in the onboarding phase after the service has been purchased. You will receive step by step instructions on how this is done.

Yes, for sure! We recommend having your personal profile added to your client’s business manager so you can monitor progress accordingly.

As part of our TikTok Ads fulfillment services, we offer weekly optimization breakdowns which are sent to you in our communications platform. Besides that, we have the dashboard available to you our client 24/7 (the dashboard's purpose is to replace many of the needs of actual reporting). If you need any type of other data, you would need to visit the TikTok Ads accounts on your end to see that data. Your can always login to your dashboard and view their campaign metrics.